st1322 Privacy Policy

1 Data We Collect

When you use the st1322 platform — whether you are browsing the website, registering an account, making a deposit, or placing a bet — we may collect a range of personal data. The categories of data we collect, and the circumstances in which we collect them, are described below.

1.1 Registration and Identity Data

When you create an st1322 account, we collect the following information to establish and verify your identity:

Data Type	Examples	Purpose
Identity Data	Full name, date of birth, nationality	Account creation, age verification, KYC
Contact Data	Email address, mobile phone number	Account communication, support, 2FA
Address Data	Residential address, city, district	KYC verification, fraud prevention
Document Data	National ID, passport scan, utility bill	Identity verification, AML compliance
Financial Data	bKash number, Nagad number, card last 4 digits	Payment processing, withdrawal verification

1.2 Usage and Behavioural Data

As you navigate and use the st1322 platform, we automatically collect certain technical and behavioural data. This includes your IP address, browser type and version, device type (mobile/desktop), operating system, pages visited, time spent on each page, games played, bets placed, and session duration. This data is used to improve platform performance, detect suspicious activity, and personalise your experience where appropriate.

1.3 Transaction Data

We maintain records of all financial transactions conducted through your st1322 account, including deposits made via bKash, Nagad, Rocket, Upay, Visa, and Mastercard; withdrawals processed; bonus credits applied; bet amounts and outcomes; and account balance movements. These records are retained for compliance and audit purposes.

1.4 Communication Data

If you contact the st1322 support team via email, live chat, or WhatsApp, we retain records of those communications. This allows us to provide consistent support, resolve disputes, and improve service quality. Communications may be reviewed for quality assurance purposes.

2 How We Use Your Data

st1322 uses the personal data we collect for the following clearly defined purposes. We process your data only where we have a lawful basis to do so — typically because the processing is necessary to fulfil our contract with you, because we have a legitimate interest, or because we are required to do so by law.

2.1 Account Management and Service Delivery

We use your identity, contact, and financial data to create and manage your account, process deposits and withdrawals, credit bonuses, calculate betting outcomes, and provide access to casino games and sports betting markets. Without this processing, we cannot provide the st1322 service to you.

2.2 Identity Verification and Compliance

st1322 is obligated to verify the identity of all players before processing withdrawals. We use the documents and data you provide during KYC verification to confirm that you are who you say you are, that you are aged 18 or above, and that the payment methods you use are registered in your own name. This processing is carried out to meet our legal and regulatory obligations.

2.3 Fraud Prevention and Security

We analyse transaction data, usage patterns, and device information to detect and prevent fraud, money laundering, bonus abuse, account takeover attempts, and other prohibited conduct. Where suspicious activity is detected, we may suspend an account pending investigation. This processing serves both our legitimate interests and our legal obligations.

2.4 Customer Support

Communication data and account history are used by our support team to resolve queries, investigate complaints, and provide accurate assistance. Support interactions may be reviewed internally for quality assurance and training purposes.

2.5 Marketing and Promotions

With your consent, we may use your email address and mobile number to send you information about promotions, bonuses, new game releases, and seasonal offers (such as Eid special promotions or BPL cricket betting offers). You may withdraw your consent to marketing communications at any time by updating your preferences in your account settings or by contacting support. Withdrawing consent does not affect the processing of data for other purposes described in this section.

2.6 Platform Improvement and Analytics

Aggregated and anonymised usage data helps us understand how players interact with the st1322 platform. We use this information to improve navigation, optimise game loading performance, prioritise new features, and resolve technical issues. Individual players cannot be identified from this aggregated data.

3 Data Sharing & Disclosure

st1322 does not sell your personal data. We share data with third parties only in the following limited circumstances, and only to the extent necessary for the stated purpose:

3.1 Payment Processors

To process deposits and withdrawals, we share relevant financial and identity data with our payment partners, including bKash, Nagad, Rocket, Upay, and card processing networks (Visa, Mastercard). These providers are contractually obligated to process data only for the purpose of completing your transaction and to maintain appropriate security standards.

3.2 Game Technology Providers

The casino games available on st1322 are supplied by third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. These providers may receive your player ID and anonymised session data to deliver games correctly, calculate outcomes, and audit game integrity. They do not receive your full identity or contact data.

3.3 Identity Verification Services

We may use third-party KYC and identity verification services to assist in validating documents submitted during account verification. These providers process data on our behalf under strict confidentiality agreements and are not permitted to use your data for any purpose other than verification.

3.4 Legal and Regulatory Disclosure

st1322 may disclose personal data to law enforcement agencies, financial intelligence units, or other governmental authorities when required to do so by applicable law, court order, or regulatory obligation. In such cases, we will disclose only the minimum data required to satisfy the legal requirement.

4 Cookies & Tracking

The st1322 website uses cookies — small text files stored on your device — and similar tracking technologies to support the operation and improvement of the platform. The types of cookies we use are described below:

• Essential Cookies: These are strictly necessary for the platform to function. They maintain your login session, preserve your game state, and ensure that security features operate correctly. You cannot opt out of essential cookies while using the st1322 platform.
• Analytics Cookies: We use analytics tools to collect anonymised data about how visitors use the st1322 website, such as which pages are visited most frequently and where users encounter difficulties. This data helps us improve the platform. Analytics cookies can be declined via your browser settings.
• Preference Cookies: These cookies remember your settings and preferences (such as language and display preferences) so that you do not need to re-enter them each time you visit. Declining these cookies may affect the personalisation of your experience.
• Marketing Cookies: With your consent, we may use cookies to track whether you have engaged with a particular promotion or bonus offer, so that we do not show you the same offer repeatedly. You may decline marketing cookies without affecting your access to the platform.

You can manage cookie preferences through your web browser settings. Note that disabling certain cookies may affect platform functionality. Most modern browsers (Chrome, Firefox, Safari, Edge) provide straightforward controls for managing cookie preferences under their privacy or settings menus.

5 Data Security

st1322 takes the security of your personal data seriously. We implement a range of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• SSL/TLS Encryption: All data transmitted between your browser or app and st1322 servers is encrypted using industry-standard SSL/TLS protocols. You can verify this by checking for the padlock icon in your browser's address bar when visiting st1322.app.
• Access Controls: Access to personal data held by st1322 is restricted to employees and contractors who require it to perform their job function. Access rights are reviewed regularly and revoked promptly when no longer needed.
• Password Security: Account passwords are stored using strong cryptographic hashing. st1322 staff cannot view your password in plain text. We encourage you to choose a strong, unique password and to enable two-factor authentication (2FA) in your account settings.
• Fraud Monitoring: Our automated fraud monitoring systems operate continuously to detect unusual account activity, suspicious login attempts, and potentially fraudulent transactions.
• Incident Response: In the event of a data security incident that poses a risk to your rights, st1322 will notify affected players and relevant authorities in a timely manner and will take immediate steps to contain and remediate the incident.

6 Data Retention

st1322 retains your personal data for as long as your account is active and for a period thereafter as required by our legal and regulatory obligations. The general principles governing our data retention practices are as follows:

• Active Accounts: While your st1322 account is open and active, we retain all data associated with it for the purpose of providing services and for compliance with ongoing regulatory requirements.
• Closed Accounts: Following account closure, we are required to retain certain categories of data — particularly transaction records, KYC documents, and communication logs — for a minimum period of five years. This retention is necessary to meet anti-money laundering obligations and to resolve any disputes that may arise after closure.
• Marketing Data: If you have consented to marketing communications and subsequently withdraw that consent, we will cease sending marketing messages promptly. We may retain a record of your opt-out preference to ensure that we do not inadvertently contact you again in the future.
• Analytics Data: Anonymised and aggregated analytics data that cannot be linked to an individual player may be retained indefinitely for platform improvement purposes.

Once the applicable retention period has expired and there is no longer a legal or legitimate business basis for retaining your data, st1322 will securely delete or anonymise it. Secure deletion means that the data cannot be recovered or reconstructed.

7 Your Privacy Rights

As a player on the st1322 platform, you have a number of rights in relation to your personal data. These rights are described below, along with guidance on how to exercise them.

7.1 Right of Access

You have the right to request a copy of the personal data that st1322 holds about you. Upon receiving a verified access request, we will provide a summary of your data in a readable format within a reasonable timeframe, typically within 10 business days.

7.2 Right to Rectification

If any personal data we hold about you is inaccurate or out of date, you have the right to request that we correct it. You can update basic account information (such as your email address or contact number) directly in your account settings. For corrections to identity documents, please contact support.

7.3 Right to Erasure

In certain circumstances, you may request that st1322 delete your personal data. This right applies where the data is no longer necessary for the purposes for which it was collected, where you have withdrawn consent and there is no other lawful basis for processing, or where the data has been processed unlawfully. Note that this right is subject to our legal obligations — we are required to retain certain data categories for a minimum period after account closure regardless of an erasure request.

7.4 Right to Restrict Processing

You may request that we temporarily restrict the processing of your data in certain circumstances — for example, while the accuracy of data you have contested is being verified. During a restriction period, we will continue to store your data but will not actively process it for other purposes.

7.5 Right to Object to Marketing

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You can exercise this right by updating your communication preferences in your st1322 account settings or by contacting our support team.

7.6 How to Exercise Your Rights

To exercise any of the rights described above, please contact the st1322 data team by email at [email protected] with the subject line "Privacy Request". Please include your full name and the email address associated with your st1322 account so that we can verify your identity before processing the request. We will acknowledge receipt of your request within two business days and aim to fulfil it within 10 business days.

8 Policy Updates & Contact

st1322 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, technology, legal requirements, or business operations. When we make material changes, we will update the effective date shown at the top of this document and, where the changes are significant, we will notify registered players by email or via an in-platform notification.

We recommend reviewing this Privacy Policy periodically. Your continued use of the st1322 platform following any update constitutes your acceptance of the revised Privacy Policy. If you do not agree with any material change, you should close your account and cease using the platform.

This Privacy Policy was last reviewed and updated on 1 January 2026. It applies to all players registered on the st1322 platform, including those accessing the platform from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations across Bangladesh.